This role requires a professional from the logistics market with a proven track record as both a business and team leader, with the experience of developing and maintaining a positive and happy workforce. An attractive remuneration package is on offer for the right candidate.
Our Client
Our client started business in 2001, with a select team of specialists who wanted to redefine the meaning of “quality” in the transport and logistics sector. Focused on the areas of Express, Special Delivery, Air Freight and Sea Freight, their proven success in consistently surpassing client expectations across the world has ensured the business has grown remarkably quickly over the last 15 years.
Our Client Requires
This position is responsible for working jointly with the CHQ Management to provide leadership and supervision of the Indonesia station, with regards to both operational and commercial aspects. Identify new markets, establish leads and explore innovative plans with a focus of penetrating further in new business channels. Also will reserve as the local legal representative on behalf of the Station/Company/Group.
Your Role
- Participate with CHQ Management to develop and implement short and long-term business plans, objectives and schedules to produce and measure sales, profit and other operating objectives for the Station
- Participate with key leadership to improve work/process flows, to develop and implement new/modified products, services, and other marketing initiatives that contribute to competitive and operations efficiency improvements and best practices
- Fully accountable for the overall profit & loss of the Station, shall monitor budgets and ensure that expenditures are within budgetary constraints. Implement proactive measures in cost cutting and saving
- To develop self-controlled business in the Station and such business should meet requirements from CHQ concerning minimum profitability and payment terms. Build and strengthen relationships with key decision makers at the clients’ strategic accounts
- Work with trade lane managers in confirming rate to be offered to agent(s), ensure proactive and professional services offering to agent(s) and other business that the Company contributes to the Station
- Ensure handling of all shipments with full compliance to respective government regulations and internal rules. The rules will include but are not limited to proper operation of CMC for all shipments, closing, billing and collection, agent SOPs, corporate guidelines for carrier selection, agent selection, and etc
- Ensure existing business results and service delivery, maintaining an excellent retention rate for existing customers
- Ensure that a professional team is in place for all aspects of the Station via implementing measures include but are not limited to proper performance management, career development and timely training to staff. Build up teamwork and promote internal/ cross functional communication of the Station. Specifically, the customer service and operations service staff servicing the Company’s agents must have access to agent-specific SOPs issued by CHQ for that agents, and need to undergo training prior to commencing related work
- Compliance with all instructions, procedures and guidelines issued from CHQ on Code of Conduct, Accounting, HR and IT management issues
- Submit monthly reports in a timely manner and the reports including but not limited to monthly meeting summary with airfreight, sea freight, IT departments etc
Qualifications
- Bachelor Degree in Business Administration, Marketing, Logistics Management or related discipline
- A minimum 10 years’ experience in managing a sizeable freight forwarding company
- Good experience and background of business start-up
- Demonstrated experience in meeting valid internal and external customer request
- Proven record as a business/team leader, experience in developing and maintaining a positive workforce